VA wants to track docs’ reaction to e-alerts

By Mary Mosquera
Tuesday, February 16, 2010

The Veterans Affairs Department wants to be able to track when and how its physicians respond to medical alerts sent to them via the agency’s computerized patient record system (CPRS).  CPRS, a part of the Health Information Systems and Technology Architecture (VistA), currently can only monitor whether providers click to acknowledge receipt of an abnormal diagnostic test result alert.  However the system cannot report whether providers take follow-up actions based on that alert, and what those actions are.  VA now wants a vendor to update its CPRS interface and workflow to enable the tracking and reporting of critical diagnostic test alerts and actions taken by the physicians.  read more…